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Hearing Apps & Compatibility
Control your hearing aids and share helpful information.
Thrive Hearing Control App
The Thrive Hearing Control app lets you easily control listening environments for maximum Hearing Performance, monitor your health using Healthable Technology and enjoy the convenience of Intelligent Assistant features.
Hearing Performance
Edge Mode
Conducts an AI-based analysis of the environment and makes smart and immediate adjustments with just a tap – and helps to make it easier to hear people who are wearing face masks. Exclusive to Via Edge AI.
Mask Mode
This custom memory boosts certain frequencies to help you better hear people who are wearing face masks. Mask Mode available on select technology levels.
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Speech Enhancement
AI-enabled IntelliVoice feature helps improve speech understanding for those with significant hearing loss.
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Phone Calls
Answer calls with the touch of a button and hear the conversation streaming directly to your Via Edge AI, Via AI or Via hearing aids via Bluetooth® technology. (Requires Remote Microphone + for Android phone users)
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Better Wireless Streaming
New technology provides consistent wireless performance through your smartphone or wireless accessories while streaming phone calls, TV, music and other media.
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Personalized Memories
Create multiple custom memories in the Thrive Hearing app. You can geotag memories so that your Via Edge AI, Via AI or Via hearing aids will adjust automatically next time you visit that location.
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Remote Control
Change volume and switch memories on your hearing aids right from your smartphone.
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Auto On/Off
Easily and automatically save battery power when you’re not using your hearing aids. Set your hearing aids on a flat, stable surface and they will go into a low-power mode after 15 minutes. Full power resumes when you put them on again. Available in Via Edge AI or Via AI hearing aids.
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Healthable Technology
Body and Brain Health Tracking
Compatible with both Android™ and Apple® smartphones, the Thrive Hearing app lets you track brain and body health, giving you a Body Score, a Brain Score and an overall Thrive Wellness Score. Only available with Via Edge AI or Via AI hearing aids. Watch Video >
Fall Detection and Alerts
With integrated sensors, Fall Alert can detect falls and send alert messages to selected contacts. Only available with Via Edge AI hearing aids. Watch Video >
Intelligent Assistant
Thrive Assistant
You can conveniently troubleshoot hearing aid and accessory issues and ask a question like, “How do I customize my hearing aid settings?” Available in premium technology only. Watch Video >
Find My Phone
Using your hearing aids and Thrive Assistant, you can now locate you lost or misplaced phone by having it ring.
Hearing Care Anywhere
Minimize visits to your hearing professional’s office by requesting remote adjustments, including via video chat. Watch Video >
Transcribe
Conversations are captured on your smartphone so you can read, save and send what’s being said. Available in Via Edge AI or Via AI hearing aids. Watch Video >
Language Translation
Communicate easily with people who speak other languages. Requires an internet connection. Available only for Via Edge AI or Via AI hearing aids and requires an Apple device. Watch Video >
Find My Hearing Aids
Locate your lost hearing aids with ease using the Find My Hearing Aids feature. A signal detector sends a stronger signal the closer you are to your hearing aids. Watch Video >
Self Check
Allows you to perform a diagnostic test on your hearing aids. Watch Video >
Reminders
Schedule reminders for appointments, taking medications, prescription refills or other personal tasks. Watch Video >
Thrive Care
The world’s first app to let family, friends or care team members see information shared by hearing aid wearers.
Thrive Care provides peace of mind
The world’s first app to let family, friends or care team members see information shared by hearing aid wearers. Thrive Care provides peace of mind to those you choose to share information with while helping you feel confident and independent.
• Share helpful information like physical activity, hearing aid usage, social engagement and more.
• You decide what to share from your Thrive Hearing app.
• Exclusive to Via Edge AI hearing aids.
Compatibility
Smartphone compatible hearing aids
Control your smartphone compatible hearing aids with hearing apps for Apple® and Android™ phones.
Thrive Hearing Control App
The Thrive Hearing Control app lets you easily connect your Livio Edge AI, Livio AI and Livio hearing aids to your Apple and Android devices.
Apple compatibility
Thrive Hearing Control app runs on iOS 14 or higher. For best performance, we recommend using the most current iOS version. iOS UPDATE NOTE: When updating the version of iOS on your iPhone, the hearing aids may lose connection, requiring you to un-pair and re-pair the hearing aids with your iPhone. The following Apple devices have been tested and certified as compatible:
iPhone models
iPhone 12 Pro Max
iPhone 12 Pro
iPhone 12 mini
iPhone 12
iPhone 11 Pro Max
iPhone 11 Pro
iPhone 11
iPhone XS Max
iPhone XS
iPhone XR
iPhone X
iPhone SE (2nd generation)
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus
iPhone 6
iPhone 6 Plus
iPhone SE (1st generation)
iPhone 5s
iPad models
iPad Pro (12.9-inch 2nd generation; 12.9-inch 1st generation; 10.5-inch; 9.7-inch)
iPad Air 2
iPad Air
iPad (6th generation; 5th generation)
iPad mini 4
iPad mini 3
iPad mini 2
iPod models
iPod touch (6th generation)
Apple, the Apple logo, iPhone, iPad, iPod touch and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. “Made for iPod,” “Made for iPhone” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, iPad or Apple Watch may affect wireless performance.
Android compatibility
Thrive Hearing Control app runs on Android 7.0 and higher. The following phones have been tested and certified as compatible:
Android devices capable of streaming audio directly to hearing aids using Android 10.0 and higher:
Samsung Phones
Samsung Galaxy® S21 Ultra 5G
Samsung Galaxy® S21+ 5G
Samsung Galaxy® S21 5G
Samsung Galaxy® S20 FE 5G
Samsung Galaxy® S20
Samsung Galaxy® S20+
Samsung Galaxy® S20 Ultra 5G
Samsung Galaxy® S20 5G
Samsung Galaxy® S10 Lite
Samsung Galaxy® S10 5G
Samsung Galaxy® S10
Samsung Galaxy® S10+
Samsung Galaxy® S10e
Samsung Galaxy® S9
Samsung Galaxy® S9+
Samsung Galaxy® Note 20 5G
Samsung Galaxy® Note20 Ultra
Samsung Galaxy® Note20
Samsung Galaxy® Note 10+
Samsung Galaxy® Note 10
Samsung Galaxy® Note 10 Lite
Samsung Galaxy® A50 (only compatible with Android 10)
Samsung Galaxy® Z Flip 5G
Samsung Galaxy® Z Flip
Google Phones
Google Pixel 5
Google Pixel 4a
Google Pixel 4a 5G
Google Pixel 4
Google Pixel 4 XL
Google Pixel 3a
Google Pixel 3a XL
Google Pixel 3
Google Pixel 3 XL
Other Phones
OnePlus 7T
Android devices that support streaming audio to hearing aids using the Remote Microphone + accessory:
Samsung Phones
Samsung Galaxy® S8+
Samsung Galaxy® S8
Samsung Galaxy® S7
Samsung Galaxy® S7 Edge
Samsung Galaxy® S6
Samsung Galaxy® S6 Edge
Samsung Galaxy® Note 9
Samsung Galaxy® Note 8
Samsung Galaxy® A40
Samsung Galaxy® A21
Google Phones
Google Pixel 2
Google Pixel 2 XL
Other Phones
HTC 10
HTC One M8
HTC U11 Life
Huawei P30
Huawei P30 Pro
LG LV-30
Motorola Moto G7
Doro 8035
We are constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing.
Android and Google Play are trademarks of Google LLC. Galaxy S, Galaxy Note and Samsung Galaxy Apps are registered trademarks of Samsung Electronics Co., Ltd. HTC One is a trademark of HTC Corporation.
4 Fundy Road
Suite 100
Falmouth, ME 04105
Phone: (207) 541-9295
Fax: (207) 541-9296
